WALKIN @ ARROW ELECTRONICS BANGALORE VOICE JOBS – 2 / 3 FEBRUARY 2009
About Arrow Electronics :
Arrow Electronics, a Fortune 200 company, is a global provider of products, services and solutions to industrial and commercial users of electronic components and computer products, with sales exceeding $18 billion. Headquartered in Melville, New York, Arrow serves as a supply channel partner for more than 600 suppliers and 140,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of 260 locations in 55 countries and territories. As one of the world’s largest electronics distributors, and one of Fortune Magazine’s ‘Most Admired Companies’. Arrow is a global provider of electronic components, computer products, technical solutions and supply chain management services to some of the most successful companies around the world.
Arrows IT Center of Competency (COC) is the IT global services arm of Arrow, providing IT services to Arrow operations across North America (NA), Europe, Middle East, Africa and South America (EMEASA), Australia, New Zealand (ANZ) and Asia. We are dedicated to designing, developing, and managing some of Arrow’s mission critical applications, while achieving cost efficiencies for Arrows global operations.
JobTitle:HELPDESK ANALYST
Experience: 2 – 5 Years
Skills: excellent written and verbal communication
Desired:
- Has minimum 2 years of experience in a Global service delivery team (FRESHERS NEED NOT APPLY).
- Has solid knowledge of IT service norms such as, customer satisfaction, call closure norms such as response time, resolution time, etc..
- Has a good understanding of how the IT help desk function integrates with other IT functions in accomplishing the desired results in the required areas.
- Has experience in exercising tact and diplomacy for sensitive situations.
- Has aptitude to understand Arrow procedures, evaluate appropriate alternatives and make a judgment based on the analysis of factual information.
- Exposure to an Oracle ERP environment is a plus.
- Voice support experience is a plus.
Location:Bengaluru/Bangalore
Education: Any Graduate – Any Specialization PG – Any PG Course
Apply:Send Your CV to indiait.careers(AT)arrowasia.com
Walkin Date : 2th/3th February, 2009
Venue;
#26, Palmgrove Plaza,
Palmgrove Road Off. Victoria Road,
Landmark: Close to Lifestyle Mall
Bangalore,Karnataka,INDIA 560047
Contact Number:91-080-41353797
WebSite:http://www.arrow.com
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