FRESHERS WALKIN @ MICROLAND BANGALORE TECH SUPPORT JOBS – 3 MARCH 2009
About Microland Limited :
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
JobTitle:Tech Support Executive
Experience: 0 – 1 Years
Skills: Good Communication
Desired:
Huge Requirement for Freshers – Graduates of any discipline for e.g: B.A, BCom, BSc, BE, BTech, BCA/ any Diplome Holders for e.g: ITI, Polytechnic etc (10+2+3)may apply. Strictly qualified Graduates or Post garduates or diploma holders only(No Live Backlogs).Good comm skills must plus basic technical knowledge.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times.
Basics of Computers including Operating Systems, hardware and internet.
Basic PC Hardware / A+ Certification / CCNA or MCSC Certification will be added advantage
Location:Bengaluru/Bangalore
Education: Any Graduate – Any Specialization / Any PG Course – Any Specialization
Apply: Send your cv to tsr(AT)microland.com
Walkin Date : 3th March 2009
Venue:
Microland Ltd, 100 feet road, Kormanagala 7th block, opp to HDFC Bank, Bangalore
Contact Number:91-080-39180095
WebSite:http://www.microland.co.in/
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